The following are some frequently asked questions about Traverse Independence's programs, services, locations, and intake and referral process. For additional information, you can read our Programs and Services Brochure.
Q: Whom do I contact to get services?
A: Traverse Independence offers services for adults with physical disabilities and for adults with acquired brain injuries (ABI). Please Contact Us for more information or call Intake Coordinator at 519-741-5845
Q: What is the cost of your services?
A: The cost for services offered through Traverse Independence varies depending on the program and required level and frequency of services. Please contact us for more information.
Q: Where can I go for financial or legal assistance?
A: The following are resources to help you in applying for either financial or legal assistance:
Canada Pension Plan Disability Benefits - CPPD
Legal Aid
Legal Aid Kitchener-Waterloo 519-743-4306
Legal Aid Guelph 519-824-0170
Ontario Disability Support Program
Q: What geographic area does Traverse Independence provide services for?
A: We cover all of the County of Wellington & the Region of Waterloo. See our site locations here.
Q: What is the starting age for your services?
A: Clients must be at least 16 years of age to participate in our programs and services.
Q: What is an Acquired Brain Injury?
A: An Acquired Brain Injury (ABI) is damage to the brain that occurs after birth from a traumatic or non-traumatic event. ABI is not related to a congenital disorder or a degenerative disease, such as Alzheimer's Disease, Multiple Sclerosis or Parkinson's Disease. Traumatic Brain Injury (TBI) is damage to the brain caused by a traumatic event such as, a blow to the head, a fall, a motor vehicle collision or a sports related injury. Non-Traumatic Brain Injury is damage to the brain caused by illness such as meningitis or encephalitis, oxygen deprivation (anoxia) or stroke. (OBIA)
Q: What's the difference between Traverse Independence's transitional housing, supportive housing and group home?
A: The Transitional Living program is designed for adults with brain injuries who are transitioning back into the community over a period of time. Both the Supportive Housing program and the ABI Group Home are for adults with disabilities who require our services on an on-going, long-term basis in a residential setting.